Terms of service
Last updated: 08/09/2025
OVERVIEW
This website is operated by LEMERY LIMITED. Throughout the site, the terms “we”, “us” and “our” refer to LEMERY LIMITED.
LEMERY LIMITED offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”, “Terms of Use”), including those additional terms, conditions and policies referenced herein and/or available by hyperlink.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including copyright laws).
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. Your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without written permission.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is not accurate or current. The material on this site is provided for general information only and should not be relied upon solely for decision-making.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online. These may have limited quantities and are subject to return or exchange only according to our Refund Policy.
We make every effort to display products accurately, but we cannot guarantee that your monitor’s display will reflect true colours.
We reserve the right to limit sales by region or jurisdiction and to discontinue any product at any time.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. We may limit or cancel quantities per person, per household or per order. If we change or cancel an order, we will notify you via the contact details provided at purchase.
You agree to provide current and accurate purchase information.
See our Refund Policy for more details.
SECTION 6bis – ORDER ACCEPTANCE & AVAILABILITY
Orders placed on our website constitute an offer to purchase. We may accept or decline any order at our sole discretion, including in cases of pricing or availability errors.
If an item is unavailable after your order, we will notify you and issue a full refund for the unavailable item.
SECTION 7 – PRICING, TAXES & CURRENCY
All prices are displayed in GBP (£) and include applicable UK VAT where required. Shipping fees, if any, are shown at checkout.
Any import duties or customs charges (if applicable) are the customer’s responsibility.
SECTION 8 – PROMOTIONS & COMPARE-AT PRICES
Promotional pricing and “compare-at” prices are time-limited and may be subject to additional terms.
We do not guarantee that previous prices will remain available after a promotion ends.
SECTION 9 – SHIPPING
Shipping times and fees are governed by our Shipping Policy. Please review it before placing an order.
SECTION 10 – RETURNS & REFUNDS
Returns and refunds are governed by our Refund Policy. Please review it before placing an order.
SECTION 11 – OPTIONAL TOOLS
We may provide access to third-party tools, provided “as is” and “as available” without warranties of any kind.
Your use of these tools is entirely at your own risk.
SECTION 12 – THIRD-PARTY LINKS
Third-party links may direct you to websites not affiliated with us. We are not responsible for their content, accuracy, or practices.
SECTION 13 – FORCE MAJEURE
We are not liable for delays or failures caused by events beyond our reasonable control, including strikes, carrier issues, customs delays, extreme weather, or governmental actions.
SECTION 14 – INTELLECTUAL PROPERTY
All content, images, logos and product photography on the website are owned by or licensed to Lemery Limited and may not be used without prior written consent.
SECTION 15 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
SECTION 16 – INDEMNIFICATION
You agree to indemnify, defend and hold LEMERY LIMITED harmless from any claim arising from your breach of these Terms.
SECTION 17 – SEVERABILITY
If any provision is deemed unlawful, void or unenforceable, the remaining provisions shall remain in effect.
SECTION 18 – TERMINATION
These Terms are effective unless and until terminated by either you or us.
SECTION 19 – GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.
Contact Details
Email: info@house-of-hats.com
Address: RM03, Ho King Commercial Centre, 2-16 Fa Yuen St, Mong Kok, Hong Kong
Support Hours: Monday to Friday, 9:00 am – 5:00 pm
Company Information:
House of Hats is a brand owned and operated by Lemery Limited
Company Registration Number: 78744088